Knowledgebase of all things email
Guides
How to add a DKIM record to your domain
To reduce the risk of your emails ending up in a spam folder, it is important that you authenticate the service you send via to use your domain name.
How to add a SPF record to your domain
To reduce the risk of ending up in a spam folder when you send emails, you should allow the service you send via to use your domain name.
How to verify your domain
Imagine if your competitor could set up a newsletter in your name and send emails from your domain? To prevent that you must verify your domain.
How to set up DMARC on SendGrid
Adding a sending domain to your SendGrid account is an important step to take in order to ensure DMARC compliance, and here's how to do it.
How to authenticate authors on Bento
Master email author authentication on Bento with this detailed guide. Set up DMARC, add new authors, and prevent your emails from landing in spam folders.
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Glossary
SpamAssassin
A popular spam filter used on many email servers. It works by running a bunch of tests and uses a summary score to evaluate the spamminess of an email.
Google Postmaster Tools
Postmaster Tools gives you detailed reports about emails received by Gmail and Googles other email services.
DKIM
DKIM lets email servers to verify the authenticity of an email. It uses DNS record lookups to verify the sender of a given email.
DNS: Domain Name System
DNS is the phone book of the internet. Whenever you type a domain name into your browser, the browser asks DNS what computer it should contact.
Spam
Spam is defined as unsolicited marketing emails, although a more common definition is "all those damn emails I don't want to receive".
More knowledge
We've got even more explanations and descriptions in our knowledgebase.
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Frequently asked questions
What is dkim.mcsv.net?
When setting up your domain on Mailchimp, you might be asked to configure a CNAME record for dkim.mcsv.net.
What is pm.mtasv.net?
If you see an email with [email protected] it's being sent using Postmark as ESP. They use the domain for tracking bounced emails.
Answers
Read all our answers in the FAQ section.
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